Generational Differences in the 21 st Century

For the first time in US history, at least four generations are in the workplace where we live, work and play. As Americans are extending their careers we are seeing a phenomenon. Companies large and small are looking to maximize their work force performance. Because each generation has its own culture, history and life experiences, conflicts and misunderstanding become more frequent. Communication between generations is needed but understanding an individual's generational tendency and internal messaging is the first step in finding resolution within the multigenerational workforce.

Key learning points will include:

Defining the Generations: Values and Cultures

The Messages We Bring: Using the BIAS-R© assessment tool

How Messages & Differences Play out at Work

Opportunities and Challenges: Managing for the Future

Facilitated by:

Mary Beth VanTill

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