CAD/CAM
Computer Skills
Manufacturing Skills
Organizational Skills
Certified Training Programs
Achieve Global™
Carlson Learning Company™
Development Dimensions™
Kepner Tregoe™
Work Keys™
Adapting Your Listening Style
Beyond Customer Service
Calming Upset Customers
Conducting Effective Performance Appraisals
Curriculum Design & Development
Customer Service & Telephone Courtesy
Dealing with Angry Customers
Dealing with Internal Customers
Dealing with Stress
DISC™ Personal Profile
DISC™ Role of the Leader
Employee Motivation
Facilitation Skills
Interpersonal Communication
Interviewing & Selection Techniques
Leading Effective Meetings
Leading Work Teams
Legal & Effective Employment Termination
Managing Conflict
Managing Quality Customer Service
Mini Companies & Business Planning
Organizational Skills
Performance Improvement
Presentation Skills
Preventing Sexual Harassment: Employees
Preventing Sexual Harassment: Management
Problem Solving
Project Management
Strategic Learning Plan
Train the Trainer
Understanding Diversity in the Workplace
Working in Teams
Quality
 

Achieve Global
(Zenger Miller)

Since 1978, Achieve Global (Zenger Miller), has assisted more than 3,000 public and private sector clients worldwide, including more than half of the Fortune 500. Business and Technical Training can provide Achieve Global (Zenger Miller) training at your company at competitive rates due to volume discounts through membership in a college consortium.

Description

Achieve Global (Zenger Miller) offers a full spectrum of consulting, educating, and training programs for all organizational levels. Executives, managers, individual contributors, team leaders and members can benefit from training in:

  • Process improvement and problem solving (NACFAM  PC1-4,  PS1-3)
  • Innovation and change (NACFAM PC1-4)
  • Service/quality (NACFAM 14-20)
  • Communication/building relationships (NACFAM CT1-5,  CT9-17)
  • Team development (NACFAM CT1-4, CT9-14)
  • Meeting facilitation and participation (NACFAM CT9)
  • Employee performance

Outcome Summary

Individual course objectives and outcome summaries can be provided upon request.

Learning Environment

Each course is offered in an interactive learning environment utilizing skill assessment, small group exercises, large group discussion, video examples and on-the-job application.

Maximum/Minimum Enrollment

16/8

 

 
Applied Technology Center
Grand Rapids Community College