CAD/CAM
Computer Skills
Manufacturing Skills
Organizational Skills
Certified Training Programs
Achieve Global™
Carlson Learning Company™
Development Dimensions™
Kepner Tregoe™
Work Keys™
Adapting Your Listening Style
Beyond Customer Service
Calming Upset Customers
Conducting Effective Performance Appraisals
Curriculum Design & Development
Customer Service & Telephone Courtesy
Dealing with Angry Customers
Dealing with Internal Customers
Dealing with Stress
DISC™ Personal Profile
DISC™ Role of the Leader
Employee Motivation
Facilitation Skills
Interpersonal Communication
Interviewing & Selection Techniques
Leading Effective Meetings
Leading Work Teams
Legal & Effective Employment Termination
Managing Conflict
Managing Quality Customer Service
Mini Companies & Business Planning
Organizational Skills
Performance Improvement
Presentation Skills
Preventing Sexual Harassment: Employees
Preventing Sexual Harassment: Management
Problem Solving
Project Management
Strategic Learning Plan
Train the Trainer
Understanding Diversity in the Workplace
Working in Teams
Quality
 

Carlson Learning Company

Carlson Learning Company is an international publisher of quality learning instruments and programs designed to increase self-awareness and improve personal effectiveness, thereby improving organizational performance. Its leading product was the first behavioral self-assessment profile, the DISCTM Personal Profile System, which was introduced in 1972.

Description

Self-assessment Profiles and Tools for Integrating into Custom Designs:

  • Coping & Stress Profile®
  • Dimensions of Leadership Profile™
  • Discovering Diversity Profile®
  • Innovate with CARE Profile®
  • Personal Listening Profile™
  • Role Behavior Analysis™
  • Time Mastery Profile®
  • Values Profile System
  • Adventures in Attitudes®
  • DISC™  Management Strategies
  • DISC™  Sales Strategies
  • Professional Service Works!®

Outcome Summary

Individual assessment objectives and outcome summaries can be provided upon request.

Who Should Attend

All levels of employees who can benefit from improved performance in the content areas.

Learning Environment

Each course is taught in a very interactive learning environment utilizing skill assessment, small group exercises, large group discussions, video examples and on-the-job application.

Maximum/Minimum Enrollment

16/8

 
Applied Technology Center
Grand Rapids Community College