Interpersonal Communication

Description

This workshop focuses on both verbal and non-verbal communication skills as well as identifying the barriers to effective communication and the strategies to overcome them.

Outcome Summary

Participant will be able to:

• List the 3V’s of communication (NACFAM CT9)
• Describe non-verbal components of communication: prejudices, assumptions, and the significance of body language (NACFAM WI11-12)

Who Should Attend

Anyone who is required to communicate with others on a regular basis, particularly leaders who are responsible for the work efforts of other employees.

Length

4 hours

Learning Environment

Lecture, small group, and individual exercises including role plays, class discussion.

Maximum/Minimum Enrollment

16/6