Facilitation Skills

Description

This workshop emphasizes the value of a participative and interactive style of group leadership.

Outcome Summary

Participant will be able to:

• Identify techniques for managing group behavior (NACFAM CT10-14)
• Build on communication and learning style differences in a group dynamic (NACFAM LS1)
• Set goals and objectives to maintain group focus and decision-making (NACFAM CT5)
• Use group time effectively

Who Should Attend

Internal trainers, team leaders and those who are responsible for managing group learning and group decision making.

Length

4-20 hours

Prerequisites

Adapting Your Listening Style, DISC Behavioral Style Assessment, and Customer Service and Telephone Courtesy

Learning Environment

Lecture, small group, and individual exercises including role plays, and class discussion.

Maximum/Minimum Enrollment

16/6

Catalog Number

ORGD 113
ORGD 213