Basics of Quality & Statistical Process Control

Description

This interactive CD ROM was developed in cooperation with the State of Michigan and is part of the Michigan Virtual University course offering. This self-paced Windows-based training is based on national skill standards and has ten modules featuring full motion video, animations, interactive exercises and on-line testing.

Outcome Summary

Participant will be able to:

• Define and apply quality concepts
• Define, calculate and understand profit
• Identify effect quality has on profit and reputation
• Demonstrate basic understanding of manufacturing and its history
• Define and compare various quality systems
• Demonstrate the concepts of a continuous quality improvement system: goal setting, numbers and measures, charts and teams
• Participate in a CQI process using process map, histogram, problem-solving techniques and fishbone diagrams
• Define statistical process control
• Understand variations, common and special causes, and sampling
• Calculate a sample mean and range
• Plot data using an R chart
• Determine, using an R chart, if a process is out of control
• Detect production trends using an R chart

Recommendation

There are recommended hardware and software requirements as well as internet connection. Please contact your account manager for more details.

Length

Self-paced

Learning Environment

Computer station

Catalog Number

QUAL 151